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The removal of visible soil, debris, microorganisms and organic substances from surfaces, will not eliminate germs, but reduces their numbers by removing some contaminated matter.
The reduction of bacteria to safe levels (Set by Public Health Standards) to decrease the risk of infection, may not kill all viruses.
Sanitising is a step beyond Cleaning, killing a greater amount of bacteria and is required for any surface that comes in to contact with food. The CDC (Centre for Disease Control USA) explains that a Sanitiser that kills 99.999% of the specific bacteria in 30 seconds. Therefore while sanitisers can kill the majority of certain kinds of bacteria, sanitisation products and techniques alone cannot eliminate all viruses.
The elimination of pathogens and disease-causing microorganisms, except bacterial spores. Generally Disinfection is a stronger decontamination method used for healthcare facilities than sanitisation alone because of its ability to destroy pathogens.
As a Professional Cleaning Provider, ServiceMaster Clean typically disinfects surfaces using a liquid chemical agent, its range of Disinfectants comes from its parent company in the USA, ServiceMaster Global Holdings under its Healthcare Cleaning Services.