ServiceMaster Clean by Deeland has nearly 20 years of knowledge and experience in providing professional contract cleaning services to housing associations, communal areas and sheltered accommodation. As a result we have developed the communal cleaning system – a range of tasks and methods specifically for the cleaning of communal areas, where health and safety are paramount.
We know that attention to detail is the only way to guarantee the outstanding clean that our customers expect. That is why we put so much emphasis on our customer site survey, which gives us first hand knowledge of your particular requirements and how we can ensure a bespoke clean that works perfectly for you. Our site survey allows us to match up the soft and hard furnishings you have on site with the relevant tasks to be scheduled and, importantly, the right cleaning methods to be used. This is how we can ensure our high professional cleaning standards are maintained.
For ServiceMaster Clean it is important to have the relevant cleaning tasks and methods in place for your communal areas, complete with a Daily/Weekly/3 Weekly/ Periodic Cleaning Schedule. This information forms part of the Contract Cleaning Programme.
The Contract Cleaning Programme ensures the ServiceMaster Management and Supervisory Team can give clear instructions on the cleaning tasks to be carried out for the day and the cleaning staff get used to a consistent and disciplined cleaning programme so that communal areas are kept professionally clean at all times.
When it comes to void cleaning we appreciate the importance of attention to detail. We are sending our cleaning operatives in to the unknown and it is paramount that they are trained to carry out a void clean with its health and safety implications.
All ServiceMaster’s void cleaning programmes are managed by a Communal Operations Manager who schedules the work & manages and monitors it through ServiceMaster’s CIRUS Software Database (Customer Information Resource Utilisation System). As soon as the void cleaning programme is completed, the cleaning operative records the tasks carried out on the CIRUS mobile app, which sends the relevant data to the CIRUS Data Base and, importantly, to the customer database.
Every ServiceMaster Clean Operations Unit that carries out professional communal cleaning and professional void cleaning is equipped with its own water tanks, high reach window cleaning equipment, cleaning products and cleaning equipment. Every operations unit has a tracking device for efficient scheduling and a mobile app on which the cleaning operative receives job instructions for the sites to be visited.
We ensure excellent customer service standards via our Customer Portal. This enables the customer to receive immediate information relating to site visits, cleaning tasks carried out with photographs and Quality Audit Scores. This is how we maintain our high standards of professional cleaning for housing associations, communal areas & sheltered accommodation at all times.
Today ServiceMaster Clean by Deeland with 30 years experience is the largest ServiceMaster Clean Franchise in the UK, this can be attributed to its pursuit of excellence, incorporating quality processes such as the cleaning methods it has introduced through the BICS (The British Institute of Cleaning Science) Cleaning Operators Proficiency Certificate Training Programme. ServiceMaster Clean by Deeland is now a BICS Training Centre.
Our expertise in the cleaning of soft and hard furnishings ensures our customers get value for money service with their contract cleaning!
Daily office cleaning alone will not maintain the appearance of your soft and hard furnishings within the office facility. A periodical clean of both soft and hard furnishings, removing deep soiling and stains ensures the appearance of your office is maintained, importantly a clean image is presented to both your employees and customers.
ServiceMaster Cleaning provides a range of carpet cleaning services from deep cleans with hot water extraction, to maintenance programs with bonnet cleaning. This not only enhances the image of your building it prolongs the life of your carpets.
ServiceMaster Cleaning provides a range of Hard Floor cleaning services from Shower Scrubbing, Spray Cleaning, Spray Buffing and Refinishing the floors. This not only enhances the image of your building it prolongs the life of your hard floor.
ServiceMaster Clean provides a range of Window Cleaning Methods from Squeegee and Blade to Long Reach Water Fed Poles. ServiceMaster Clean prefers to have ownership of the management of the window cleaning program as every scheduled visit of the window cleaning program is managed and monitored, importantly the standard of clean is checked on every visit. The reason we attach such importance to window cleaning is that clean windows says everything about an office building.