Tel: 01635 38100
The ServiceMaster Franchise Brand is a global Brand that was founded in the USA in 1929. ServiceMaster Clean by Deeland began in the UK in 1991 after Nick Dee Shapland purchased his first ServiceMaster Clean franchise licenses. We now have licenses to cover commercial cleaning, residential cleaning and restoration cleaning across Reading, Newbury, Winchester, Basingstoke, Andover, Oxford, Swindon, Bristol, Bath and Avon.
ServiceMaster Clean by Deeland today is the largest ServiceMaster Clean Franchise in the United Kingdom. We employ over 400 staff and have a fleet of over 70 vans on the road. We are proud to have won ServiceMaster’s Top Award, the Marion E. Wade Award for Excellence on 4 occasions and in 2013 won the British Franchise (bfa) Top Award for Customer Service.
With 30 years of knowledge and experience in the cleaning industry, in June 2021 ServiceMaster Clean by Deeland became an Employee Ownership Trust (EOT), meaning that the trust holds the shares of the company on behalf of all the employees of ServiceMaster Clean by Deeland. This not only protects our business culture which has developed over 30 years, but also our people, many of whom have been with us for years. We know that our people make the difference. With the culture they embrace, you have peace of mind that they will treat you and your premises with total respect.
At the Core of ServiceMaster’s standards is the correct and ethical way in which we conduct ourselves and our business. From the way we provide services to you the customer to the relationship we have with our employees, our principles encompass our moral standards and determination to always be truthful and to deliver what we promise.
Our Human Resources & Business Service Department set up in 2010 aids all other departments and helps make policy decisions enabling the business to benefit financially, legally, structurally, procedurally and contributes to Best Practice and Performance, taking into account Internal and External forces and steers the company away from legal liabilities. Equally importantly, it is there to look out for the well being and rights of its People.
In order to provide outstanding customer service the business is set up as follows:
ServiceMaster Clean by Deeland with 30 years experience in the cleaning industry appreciates the importance for it’s People to have a structured business in place, with the relevant working processes, enabling it to provide Quality Cleaning Services.
Our objective as a business is to provide great customer service and to be able to achieve that, we as a business try to facilitate the right working environment for our people to work in, which we are in the pursuit of. We have in place:
ServiceMaster Clean by Deeland has for many years been supporting: Local Sports clubs, with the knowledge that it reaches out to all areas of the community, from children: boys and girls, Adults: men and women and those that are disabled. Local Amateur Dramatics has again been an area that we have supported for many years.
ServiceMaster Clean by Deeland has an ongoing commitment to reduce our environmental impact wherever possible and play our part in contributing to sustainable environmental practices.
This takes on many forms across the business including:
Acts to reduce paper consumption by:
ServiceMaster Clean by Deeland in it’s pursuit of excellence embraces a culture based on Principles – People – Performance. A program of Training and Development ensures the company achieves and maintains the high performance standards expected.
Training focuses on 4 Specific Ares:
At the forefront of ServiceMaster Clean ’s training is Health & Safety, every ServiceMaster Clean training module acknowledges the importance of Health & Safety Procedures before work commences.
ServiceMaster Clean by Deeland is an accredited BICSc Training & Service Centre, which means our standards combine expert knowledge from highly regarded industry professionals allowing ServiceMaster Clean to deliver accredited training and best practice to the industry.
Our pursuit of excellence in the services that we provide is constantly evaluated through our own Quality Assurance Management Program and the national accreditations and awards that we have attained.
If you have a commercial facility that employs many people within an office enviroment and you are looking to upgrade your current contract cleaning services with the emphasis on hygiene and infection control, ServiceMaster Clean Newbury can provide you with a FREE cleaning quotation.
Or simply call 0800 783 7713
